Summary
Maryland Endocrine has been making a lot of changes, in order to provide our patients with the most convenient, and safe way to communicate with the office and our providers. When you present to the office, you will now be signing in for your appointment through our kiosk, or your phone.
If you do not yet have a patient portal, please sign up for one. This will give you the ability to view lab results online, send and receive messages securely with the office staff and your providers, receive billing statements and receipts online and to review your office appointment summaries. The portal is going to be our preferred method of contact for our patients and will also hopefully cut down on patients having to wait for extended periods of time to talk to staff via the phone system. The Healow App is also available and is very user friendly. This is a place for you to be able to view all of the same things as through your portal, but you can also link some CGM's, etc through the app. Please keep in mind that if you need a prescription refill, that is not a controlled substance; contact your pharmacy FIRST, and they will send us an electronic request.
We have just recently added the chat bot feature to our portal as well as here on our website. You will find a list of questions and answers on there and coming soon; we will have a live chat agent available to answer some of your questions and prevent long phone wait times.