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For the safety of our patients and staff, our office will be open our regular morning hours for in-office patients on 2/11 from 7:30 am until 1pm, but the afternoon patients will be transitioned to video visits. On Wednesday, 2/12, the office will be closed for patients and in-office visits, and the providers are transitioning those visits to video visits. You should be receiving a call from the staff today to make those changes. Thank you and stay safe.

Please be aware that there will be a $50 charge for patients on prior auths for certain weight loss medications, All forms, Letters, etc.

HOW TO ADD AN ATTACHMENT TO YOUR MESSAGE FOR PROVIDER THROUGH THE PORTAL AND/OR HEALOW APP

Ensuring that your correct healthcare information is on file before your appointment is crucial for a smooth experience. To assist with this, our patient portal and Healow app have been designed to streamline the process of uploading any necessary documents, such as outside lab results, medical records, or blood sugar readings and even your updated insurance cards

The following steps will guide you through the process:

Before starting this process, you will need to have whatever attachment it is that you are sending, for example: copy of insurance card, labs, imaging, blood sugar readings, etc; saved to your documents file on your personal electronic device (laptop, phone, etc)

First, log into your account on the patient portal or Healow app:

Navigate to the “messages” section and select the “compose” option to create a new message (this is a pencil ✏ icon, with compose)

You will then click on the “General Messages”

Add your provider and the subject of the message/attachment

You will find an ‘Add Attachment’ button, which allows you to upload files directly from your device

Make sure the documents are clear and legible before submitting

Once everything is uploaded, you can send the message to our office, ensuring that all your information is up-to-date and accessible for your upcoming appointment

Physician Assistant, Heather Dalwadi’s, last day with us here at Maryland Endocrine was on 1/24/25. If you had an upcoming appointment with her, please reach out to us via phone at 301-953-2080 or utilize the live feature on our chatbot. Someone at the office will be reaching out to you as well, to try to reschedule with another provider sometime in the upcoming months. Thank you!

We have now moved our office and will begin seeing patients this week at the 5500 Knoll North Drive, Suite 510, Columbia, MD 21045, location. We look forward to seeing all of you in our new space.

Thank you!!

Patient portal communication with a physician that is initiated by the patient and requires significant physician review, evaluation and response is a valuable professional service that helps patients improve or maintain their health between visits. Such communications can require significant physician time and effort and therefore may generate a portal telemedicine charge. Simple prescription refill requests and other administrative matters will not generate a telemedicine charge. Matters requiring a telephone call from the physician to the patient are also recognized as a physician service by Medicare and some other insurers and may generate a phone telemedicine charge.

Possible levels for portal telemedicine visits per Medicare guidelines are CPT codes 99421 for 5-10 minutes over 7 days, 99422 for 10-20 minutes over 7 days, 99423 for 21 or more minutes over 7 days. Medicare also recognizes telephone visits, CPT codes 99441 (5-10 minutes), 99442 (11-20 minutes), and 99443 (21-30 minutes). Medicare recognizes and covers these telemedicine or telephone visit service codes. Like other covered services, they might generate a patient co-payment responsibility.  Coverage policies of other insurance companies vary for telemedicine portal and phone visits.